Smart Tasks
Tasks that route themselves to the right person, every time.
Auto-generated from Daily Notes, Guest Complaints, scheduled rules, and Haven extractions.
What this is.
A task layer that consumes triggers from across the platform (Daily Notes, Guest Complaints, Pool/Spa out-of-range readings, Maintenance flags, scheduled rules) and routes each task to the right role on the right device. Closure rolls the resolution back into the source record.
- Triggers
- Notes
- Complaints
- Sensor alerts
- Mobile routing
Tasks that close themselves out, in motion.
Three looping previews of Smart Tasks, the end-of-shift checklist ticking itself complete, an overdue task group escalating with an automatic reminder, and a recurring task born straight from a note.
Auto-playing previews
What it solves.
Today, requests live in five places: a Slack message, a sticky note, a complaint email, a logbook line. Half slip through. Smart Tasks consolidates the request streams into one ordered queue with an owner on every line.
Every request becomes a task with an owner, before it falls off the front desk.
on-time completion, instead of "I told someone about this"
In the flow.
Every step ties to a real, connected feature.
- 01Trigger fires (Note, Complaint, rule, Haven extract)
- 02Task created with role and priority
- 03Routed to the right person on mobile
- 04Staff acts and marks done
- 05Closure rolls back into the source record
What you see.
Real numbers, real surfaceHavenExtracts tasks from Daily Notes and complaint threads.
Where this fits.
Related capabilities.
A searchable, threaded shift-handoff feed that replaces the paper logbook.
Structured complaint capture, resolution workflow, and audit-trail close. Haven triages and suggests compensation.
Run work orders as a list or a Kanban board, schedule preventative maintenance, track projects and equipment, and close every job with photo and completion evidence.
Threaded messages with read receipts, role-based routing, photo + file attachments, urgency tags.