Built to fit

Don't see it? We'll build it.

Every hotel runs a little differently. When the workflow, report, or integration your property needs isn't in Hotel Central, we scope it and build it custom, shipped into the same platform your team already uses.

No procurement cycle. No off-the-shelf compromises. No one else in hospitality software does this.

Floor plan · revisionScoping
The scoping conversation

How a custom build actually happens

Four steps, no procurement theatre. Most properties go from first conversation to a quote in a week.

01

Tell us what's missing

Describe the workflow, report, or integration your property needs. A sentence is enough to start; you don't need a spec. Most conversations begin from a single thirty-minute call.

02

We scope it

Our team maps the request onto your existing surfaces and tells you, plainly, what's feasible and how it would fit. If there's a simpler path using what already exists, we'll say so.

03

You get a quote

Fixed scope, fixed price, before any code is written. No open-ended hourly estimates, no surprise invoices. You decide whether to proceed with the full picture in front of you.

04

We build and ship it

The module ships into the same audited Hotel Central platform your team already uses: same login, same audit trail, same mobile app. Nothing bolted on to learn separately.

What gets built

The kinds of things we scope

Not a menu, but a sense of the range. Each one is a live preview of a real custom build. If your need rhymes with any of these, it's a conversation worth having.

Custom report · labor indexBUILT
60–70% occ
70–80% occ
80–90% occ
90%+ occ
Target band 80–90%0% idx
Custom report

A report nothing else shows

An owner wants a metric no dashboard surfaces: labor against a custom occupancy band, or a cross-property roll-up on their own terms. We build it against your real data.

Marina · slip boardCUSTOM
A1OCCUPIED
A2OCCUPIED
A3OCCUPIED
B1OCCUPIED
B2OPEN
B3RESERVED
OccupiedReservedOpen
New surface

A workflow we haven't mapped

A spa, a marina, an events program, a parking operation: anything your property runs that the five core departments don't already cover. We model it as its own surface.

Ingestion · legacy PMSREAD-ONLY
Opera v5
Central
Occupancy87%
ADR$248
No-shows2
Folio syncOK
→ Flows into the morning briefing
Ingestion path

A system we don't yet read

A read-only ingestion path for a PMS, accounting tool, or piece of hardware we don't parse today, so its data flows into the briefing alongside everything else.

Brand standard · AM open1/4
Lobby music + lighting set
Brand scent dispensers checked
Welcome amenity staged
Front desk script verified
Runs every shift · auto-logged
Encoded standard

A brand standard, encoded

A franchise checklist or SOP that has to run exactly the same way every shift, codified into the daily flow with the audit trail to prove it happened.

Integration · door systemSYNCED
Hotel Central
Salto KS
Guest checked in · 412
Mobile key issued
Access granted · 14:02
Event written to log
Property integration

A property-specific integration

A tie-in with a vendor, a door system, or a local supplier that only your property uses. We scope the integration and wire it into the operations layer.

Auto-playing previews

Custom builds

The questions operators ask first.

What a custom build costs, how long it takes, and where it lives.

Run the hotel.
Not the chaos.

White-Glove Onboarding Within 14 days for all Tiered Plans.