Send the update. See who acknowledged it.
Share announcements with All Staff or a department, request acknowledgement when needed, and review who has responded.
Internal Communications is the hotel’s workspace for All Staff and department announcements plus direct staff conversations. Users with announcement permission can request an explicit acknowledgement, then review the acknowledgement count and names separately from message viewers. Staff can also quote an earlier message in a reply and add photo or video context.
Three views carry one hotel announcement from its intended audience to an explicit staff response and sender follow-up.
All Staff
Use the east entrance during lobby floor work, 11:00 AM–2:00 PM.
Use the east entrance during lobby floor work, 11:00 AM–2:00 PM.
Response required
All Staff
East entrance update
Lobby floor work changes the entrance for two hours. The manager sends the update to All Staff, requests acknowledgement, and can see which team members have responded before the work begins.
The important update has a clear audience, an explicit staff action, and a follow-up view for the sender.
on important updates, with acknowledgement names and counts available to the sender
Every step ties to a real, connected feature.
Included in Professional and Hotelier. Available in the Core Ops Bundle add-on ($29/mo).
Give each shift the prompts your property needs, save answers as the work unfolds, then publish one dated Daily Note for the incoming team.
An authorized admin creates the task, chooses an individual or department, and sets the priority and due details. The assignee updates its status through completion.
Daily Notes, task progress, maintenance work, and reminders on a dashboard each user can arrange around the work they handle in Hotel Central.
Announcements can be addressed to All Staff or to a department group. Visibility follows the hotel and department access available to each staff member, while announcement composition depends on the user’s permissions.
Viewer details show who had the message visible and when. Acknowledgement is a separate, explicit action the staff member takes when the sender requires a response.
Yes. Staff can open a direct conversation with another team member, quote an earlier message in a reply, and add image or video context.
Yes. For a message that requires acknowledgement, the sender can review the acknowledgement count and the names of staff members who responded.
No. Acknowledgement records that the staff member explicitly responded to the message. Work ownership and completion belong in Smart Tasks or the relevant operational workflow.