OTA Reconcile
Audits Expedia and Booking.com commissions against actual stayed nights, recovering what was overcharged.
Imports commission deductions from OTAs and reconciles against actual stayed nights from the PMS.
What this is.
Imports commission deductions from OTAs and reconciles against actual stayed nights from the PMS. Flags discrepancies (cancelled stays still deducted, rate mismatches, duplicate charges) and generates dispute documentation.
- OTA invoices
- PMS folios
- Discrepancies
- Disputed
- Dispute PDF
Reconciliation, in motion.
Three looping previews of how OTA Reconcile balances the channels, bookings auto-matched to the PMS, rate mismatches flagged and corrected, and a reconciled ledger filtered by source.
Auto-playing previews
What it solves.
OTAs are great at billing. They're not great at refunding commission on cancelled stays. 0.5–2% of OTA revenue silently leaks. OTA Reconcile catches it.
The cancelled-stay commission the OTA forgot to refund: caught and disputed automatically.
discrepancies caught this quarter, instead of silent OTA leakage
In the flow.
Every step ties to a real, connected feature.
- 01OTA invoice imports into Hotel Central
- 02Cross-checks against PMS folio data
- 03Discrepancies flagged amber on the rows
- 04Dispute PDF generated automatically
- 05Resolution and recovery tracked
What you see.
Real numbers, real surfaceHavenDiscrepancy-pattern detection.
Where this fits.
Related capabilities.
Real-time revenue dashboard. Updates as Night Audit Intelligence parses last night's reports.
Read-only report ingestion for Opera, SynXis Property Hub, HotelKey, and more, via email, PDF, or CSV, no two-way PMS integration.
Last night's numbers, this morning's pace, and the action items meet in one dashboard.