FeaturesMANAGEMENT

Rate Intelligence

Before comparing the price, check the source.

Compare available rates for a curated comp set, inspect when and where each observation was captured, and separate verified, partial, manual, and missing evidence. Automated collection is property-configured and pilot-gated, not universally live.

/rate-shopping
Source review
Comp set›
Source detail›
Review
Saturday stay · configured comp set
Compare the same date and channel
Compare
Rate class and room details
Member and public offers may not be comparable
Check
Source evidence
Inspect the capture time and available snapshot
Review
Missing coverage
Not a sold-out signal or a current price
Unknown

What this is.

Rate Intelligence is a hotel-scoped competitor-rate research workspace. It supports comp-set management, manual rate entry, calendar and comparison views, rate evolution, channel context, and source-detail review. Supported availability checks can be explicitly requested for configured competitors. It fits operators who will review evidence and coverage; it is not an RMS, a universal market feed, or an automatic pricing engine.

Surfaces aggregated
  • Configured comp set
  • Rates by date
  • Source evidence
  • Rate classes
  • Coverage limits
Workflow preview

Inspect a rate before acting.

Explore the configured comp set, the details behind an observation, and its evidence status. These are research steps, not automated pricing decisions.

Comp-set context
Comp-set review

Saturday stay

Select the stay date before comparing competitors.

Property setup determines available coverage; this is not a live market feed.

Comp-set contextChoose comparable dates and channels within the configured comp set. Available observations depend on property setup and supported coverage.
Observation context
Rate evidence

When was this observed?

Check the capture time before using a rate in today’s decision.

An earlier observation is not a guarantee that the price is still bookable.

Observation contextInspect capture time, rate class, and available room and policy details. Historical rates are observations, not a promise of uninterrupted monitoring.
Source evidence
Source detail

Evidence attached

A meaningful captured snapshot supports the observation. Review the offer details.

Source review supports a human decision; no price recommendation or automatic rate change.

Source evidenceDistinguish verified, manual, and partial evidence before making a decision. Rate Intelligence does not recommend or publish a new price.

What it solves.

A manager sees two different prices for the same Saturday. One is a member offer, another is an older search result, and neither has been checked against the room type or cancellation terms.

Compare the stay date, channel, rate class, capture time, and available evidence before treating two prices as comparable.

Source first

Check the channel, capture time, and evidence before comparing prices.

In the flow.

Every step ties to a real, connected feature.

  1. 01
    Curate the property’s comp set and confirm supported coverage
  2. 02
    Choose stay dates and review available or manually entered rates
  3. 03
    Compare channels, rate classes, and capture times
  4. 04
    Inspect source evidence and any missing coverage
  5. 05
    Make pricing decisions separately in the hotel’s existing process

What you see.

/rate-shopping
Source review
Comp set›
Source detail›
Review
Saturday stay · configured comp set
Compare the same date and channel
Compare
Rate class and room details
Member and public offers may not be comparable
Check
Source evidence
Inspect the capture time and available snapshot
Review
Missing coverage
Not a sold-out signal or a current price
Unknown

Where this fits.

Available as the Rate Intelligence add-on for $175/mo or $1,750/yr. Confirm property setup and supported coverage before purchase; automated collection requires separate enablement.

Buyer questions

What operators ask.

What can the team do in Rate Intelligence?

Manage a configured comp set, enter rates manually, compare available rates by date and channel, review rate evolution, and inspect source details. What is populated depends on the hotel’s setup and available observations.

Is every hotel and channel covered live?

No. Coverage varies by competitor, booking source, stay date, and supported collection method. Some sources are deferred, unsupported, or missing a configured booking URL. Missing coverage is not evidence that a hotel is sold out.

Does purchasing the add-on start automatic monitoring?

No. Automated collection is off by default and requires deliberate property enablement. Pilot scope, supported sources, refresh permissions, and collection limits must be confirmed during setup. A visible refresh setting is not a promise of always-on coverage.

How should staff read source evidence?

A rate can have verified, partial, manual, legacy, or unknown evidence. Inspect the capture time, channel, rate class, and available room, tax, and cancellation details. Verified evidence describes the captured observation, not a guarantee that the price is still bookable.

Can staff check room availability?

Availability checks currently require Hotel Central assistance and an explicit, separately confirmed request for a supported, configured competitor. Teams can review returned room observations and last-check times. This is not self-service, continuous sell-out monitoring. Unknown or restricted results must not be treated as available or sold out.

Does Rate Intelligence recommend or change room rates?

No. It does not automatically recommend a price, copy a competitor, or write rates to a PMS, channel manager, or booking channel. The hotel reviews the evidence and makes pricing decisions in its existing process.

Does it connect directly to Revenue Pulse or our PMS?

This workflow does not promise a direct PMS connection, Revenue Pulse decision alerts, or automatic matching to occupancy, pickup, or pace. Revenue Pulse is a separate performance workspace; staff may consult it separately.

Who should consider it, and who should not?

It fits hotels with a curated comp set and someone responsible for checking sources and freshness. It is not a fit when the requirement is universal live coverage, unattended monitoring, automated recommendations, or rate distribution. Confirm supported property coverage before selecting the add-on.

See Rate Intelligence in action.

Or pick a different time.