How do reports reach Night Audit Intelligence?
Eligible hotels receive a hotel-specific forwarding address for report emails. Authorized users can also upload one or more PDF or CSV files from the Night Audit page.
FeaturesMANAGEMENT
Night Audit Intelligence
Turn supported night-audit reports into a reviewable hotel-day record.
Forward reports to the hotel's dedicated inbox or upload supported PDF and CSV files, then review processing status, available KPIs, history, parser notes, and the original attachment.
/hotels/:hotelSlug/night-audit
Occupancy
From source
when supplied
ADR
From source
when supplied
RevPAR
From source
when supplied
Room revenue
When supplied
when supplied
Report review · source attachedoperator review
- · Processing state · received, parsing, parsed, partial, error, or reviewed
- · Review checks · confidence, valid ranges, and KPI consistency
- · Operator actions · compare source, mark reviewed, reparse, or delete
What this is.
Night Audit Intelligence is an administrator-facing Financial Hub inbox for supported PMS reports. Eligible hotels receive a hotel-specific forwarding address and can also upload PDF or CSV files. Successful processing stores the report date and type, available structured fields and KPIs, confidence, parser notes, and the source attachment. The page can show the latest available occupancy, ADR, RevPAR, and room revenue; historical charts; daily report records; and report detail. Records with low confidence or inconsistent values are marked for human review. Coverage depends on the assigned PMS, report type, file format, successful processing, and fields present in the source.
Surfaces aggregated
- Report inbox
- Source review
- Quality checks
- PDF + CSV
- KPI history
Night Audit previews
Report intake and source review.
Two views of the implemented workflow: a hotel-scoped inbox for supported reports and a review state that keeps parsed fields beside the original source file.
Report inbox
Night Audit · Aug 263 reports
Statistics Daily
Forwarded · 3:18 AM
History & Forecast
Uploaded · 3:19 AM
Manager Report
Forwarded · 3:20 AM
Parsed fields and review checks
Night Audit · report inboxSource review
Statistics Daily
PDF · source attached
History & Forecast
CSV · compare with source
Manager Report
PDF · source attached
Available hotel-day fields
Occupancy
86%
ADR
$218
RevPAR
$187
Powered by Haven
The Haven AI inside this feature.
Haven assists with the bounded job shown below, using information available to that Hotel Central workflow. The preview is representative rather than a live result; availability and output depend on the hotel's enabled features, setup, and records.
Night Audit · report inboxSource review
Statistics Daily
PDF · source attached
History & Forecast
CSV · compare with source
Manager Report
PDF · source attached
Available hotel-day fields
Occupancy
86%
ADR
$218
RevPAR
$187
What it solves.
Nightly reports arrive as separate attachments and exports. A manager has to open each file, find the same hotel-day numbers again, and remember which item still needs review.
Keep processing status, available hotel-day metrics, review checks, and the original source file together before the numbers move into the next decision workflow.
SOURCE → REVIEW
processing status, parsed fields, and the original file stay together
In the flow.
Every step ties to a real, connected feature.
- 01Forward a supported report to the hotel's inbox or upload PDF/CSV
- 02Follow received, parsing, parsed, partial, error, or review status
- 03Review available KPIs, history, structured detail, confidence, and parser notes
- 04Compare uncertain output with the attached source report
- 05Mark reviewed, reparse, or delete; processed hotel-day data can feed Revenue Pulse→ Revenue Pulse
What you see.
/hotels/:hotelSlug/night-audit
Occupancy
From source
when supplied
ADR
From source
when supplied
RevPAR
From source
when supplied
Room revenue
When supplied
when supplied
Report review · source attachedoperator review
- · Processing state · received, parsing, parsed, partial, error, or reviewed
- · Review checks · confidence, valid ranges, and KPI consistency
- · Operator actions · compare source, mark reviewed, reparse, or delete
HavenParses supported report formats and records confidence and review notes; staff compares uncertain output with the source attachment before relying on it.
Where this fits.
Part of Financial Hub ($149/month or $1,490/year, plus $500 one-time onboarding). Access also depends on the hotel's subscription, assigned PMS, and page permissions.
One-time onboarding configures the property's supported report formats and review workflow. Non-refundable.
Related capabilities.
Management
Revenue Pulse
Choose a business date, review available ADR, RevPAR, occupancy, revenue, comparisons, signals, trends, and source-report detail, then generate a GM briefing when you need one.
Open
Management
OTA Reconcile
Track cancelled and no-show reservations manually, or use configured OTA reservation intake and supported PMS folio reports to generate candidate cases for staff review.
Open
Management
Financial Hub
Review supported reports in Night Audit Intelligence, then work from Revenue Pulse hotel-day KPIs, source-dependent forecasts, review signals, and the GM Morning Briefing.
Open
Buyer questions
What operators ask.
Which PMS reports are supported?
Support depends on the hotel's assigned PMS, the specific report type, file format, and fields present in the source. Hotel Central has processing paths for configured Opera, SynXis Property Hub, and HotelKey exports plus supported PDF and text reports, but it does not promise that every report from a named PMS will parse successfully.
Is this a two-way PMS integration?
No. Night Audit Intelligence receives report files and reads supported data from them. It does not change rates, folios, reservations, or other records in the PMS.
What can managers review after a report is processed?
Depending on the source fields, the page can show occupancy, ADR, RevPAR, room revenue, historical charts, report details, confidence, parser notes, processing status, and the original attachment.
What causes a report to need review?
Review checks can surface low parser confidence, occupancy outside 0–100, negative ADR or RevPAR, and large inconsistencies between RevPAR and the occupancy-times-ADR relationship. Staff should compare uncertain output with the attached source report.
Can staff reprocess or close out an inbox item?
Authorized users can open the source attachment, mark an inbox email reviewed, reparse it, or delete it. Reparse is an operator action; Night Audit Intelligence does not automatically correct the PMS or create follow-up tasks.
Does Night Audit Intelligence create the GM Morning Briefing or export CSV?
No. Successfully processed hotel-day data can feed the separate Revenue Pulse workflow, where eligible users can generate a GM briefing and use supported CSV exports. The Night Audit page itself focuses on report intake, parsing, source review, and history.
Who can access Night Audit Intelligence?
It is an administrator-facing Financial Hub page. Access depends on the hotel's Financial Hub entitlement, assigned PMS, selected-hotel context, page permissions, subscription, and setup.