Hotel Central.
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Night Audit Intelligence

Last night's PMS reports, scanned by Haven into the morning briefing.

Read-only report ingestion for Opera, SynXis Property Hub, HotelKey, and more, via email, PDF, or CSV, no two-way PMS integration.

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/night-audit
Reports
14
Variance flags
2
Leakage MTD
$1,247
Parse success
100%
Last night · parsed in 4mlive
  • · Missing folio: Reservation #RES-2026-1112 (OTA cancellation, commission still deducted)
  • · Rate variance: 3 ADR rows on Daily Rate Report below contracted rate
  • · Suggested action: Open OTA Reconcile dispute, route to Smart Tasks

What this is.

Reads inbound PMS reports (email / PDF / CSV from Opera, SynXis Property Hub, HotelKey, and more), extracts the numbers, flags discrepancies (rate manipulation, missing folios, leakage), and writes the morning briefing.

Surfaces aggregated
  • PMS reports
  • Haven parse
  • Variance flags
  • PDF + CSV
  • Brief render
See it in motion

The night audit, in motion.

Two looping previews of the overnight close, exceptions surfaced as action items and a morning snapshot with day-over-day deltas. Haven reading the PMS report into the morning briefing lives in the Powered by Haven module below.

Action items
Action items · 4AUTO
NO-SHOWWalk 214 · charge 1 nightopen
RETRYCard declined · folio 318open
OPENUnbalanced folio · 402open
RETRYCard declined · folio 271open
Action itemsNo-shows, failed card retries and unbalanced folios lift out of the audit as a worklist and route to the morning team, the overnight exceptions that otherwise feed Revenue Pulse anomalies.
Morning snapshot
Snapshot · vs. yesterdayLIVE
OCC
0%▲ +3.1
ADR
$0▲ +5.4
RevPAR
$0▼ -1.2
HavenPosted at 03:14
Morning snapshotOccupancy, ADR and RevPAR post as headline tiles with day-over-day delta arrows, the same numbers that anchor your Revenue Pulse board each morning.

Auto-playing previews

Powered by Haven

The Haven AI inside this feature.

Haven is Hotel Central's neural network, one model fine-tuned on how your hotel runs. Here is exactly what it does on this surface; every preview is an animation of how Haven behaves, grounded in your property's own data.

Haven · Night Audit Intelligence
Night audit · 03:14LIVE
HavenMorning briefing
OCC88%
ADR$218
No-shows2
CC retries3
Last night's report, read by morningHaven parses the PMS night-audit PDF into structured data and writes a manager's morning briefing, with every figure traceable back to its source line, never invented.See how Haven Night Audit Intelligence works

What it solves.

The night audit pack is 14 PDFs the GM has to skim. The discrepancies hide in row 47 of an Excel export. Haven reads it all and surfaces the three things the GM actually needs to act on.

14 PDFs become 3 action items, and the discrepancy in row 47 is flagged before breakfast.

14 → 3

PDFs become action items before breakfast

In the flow.

Every step ties to a real, connected feature.

  1. 01
    PMS emails the night-audit pack
  2. 02
    Reports auto-ingested by source mailbox
  3. 03
    Haven parses and flags variance
  4. 04
    Briefing renders in the Financial Hub
    → Financial Hub
  5. 05
    Action items become Smart Tasks
    → Smart Tasks

What you see.

Real numbers, real surface
/night-audit
Reports
14
Variance flags
2
Leakage MTD
$1,247
Parse success
100%
Last night · parsed in 4mlive
  • · Missing folio: Reservation #RES-2026-1112 (OTA cancellation, commission still deducted)
  • · Rate variance: 3 ADR rows on Daily Rate Report below contracted rate
  • · Suggested action: Open OTA Reconcile dispute, route to Smart Tasks

HavenThe whole parsing + briefing layer is Haven.

Where this fits.

Part of the Financial Hub add-on ($149/mo + $500 onboarding).

$500 one-time onboarding includes Haven model tuning to your property's report schema. Non-refundable.

See pricing Compare tiers

Related capabilities.

Management
Revenue Pulse

Real-time revenue dashboard. Updates as Night Audit Intelligence parses last night's reports.

Open
Management
OTA Reconcile

Imports commission deductions from OTAs and reconciles against actual stayed nights from the PMS.

Open
Management
Financial Hub

Last night's numbers, this morning's pace, and the action items meet in one dashboard.

Open

See Night Audit Intelligence in action.

Or pick a different time.

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