What is included in Financial Hub?
Financial Hub combines Night Audit Intelligence and Revenue Pulse. Night Audit Intelligence receives and processes supported PMS reports for source review. Revenue Pulse turns available hotel-day data into KPIs, comparisons, source-dependent forecasts, review signals, an optional GM Morning Briefing, and CSV exports.
How much does Financial Hub cost?
Financial Hub is $149 per month or $1,490 per year, plus $500 one-time onboarding. The onboarding fee is non-refundable, and Financial Hub is outside the standard refund window. Confirm the property's report formats and onboarding scope before purchasing.
Does Financial Hub replace our PMS or accounting system?
No. It is a report-review and revenue-visibility workspace beside those systems. Your PMS still manages reservations, rates, folios, and core room inventory; your accounting system still owns the books. Financial Hub does not run the PMS night close, post accounting entries, or act as a general ledger.
How do our reports get into Financial Hub?
Forward nightly reports to the hotel's report inbox or manually upload supported PDF and CSV files. Compatibility depends on the PMS, report type, and layout, so confirm your exact report pack during onboarding. This is report intake, not a promise of a continuous two-way PMS connection.
What happens when a report needs review?
Night Audit Intelligence shows processing states and flags report-quality issues for staff attention. Open the report detail and compare the available parsed fields with the attached source file. A parsed or reviewed label is not an accounting sign-off or a guarantee that every field is correct.
Will every hotel see the same KPIs and forecasts?
No. Available occupancy, ADR, RevPAR, comparisons, and forecasts depend on the reports successfully received and processed for that property and date. Missing source reports, older snapshots, or unsupported fields can limit what appears. A forecast is not a guaranteed revenue outcome.
Is the GM Morning Briefing an automatic shift passdown?
No. Revenue Pulse offers an optional GM Morning Briefing that staff can generate or regenerate from available KPIs, trends, and signals. It is not an automatic Daily Notes or Shift Handover passdown. Staff decide what needs follow-up and communicate it through their normal handoff workflow.
Can we export the numbers for further review?
Yes. Revenue Pulse provides a CSV export of available report KPIs for the selected hotel day for further review outside Hotel Central. That export is a working data file, not an automatic accounting import, a posted journal entry, or a completed period close. Check the dates and source coverage before relying on it.