Know which hotel needs your attention before you start calling around.
Portfolio gives hotel Admins and Owners with access to more than one hotel an attention-ranked view of their properties. Filter the list, inspect a hotel’s module signals, and enter that hotel to follow through.
Portfolio
Admin / Owner · accessible hotels
Inspect a hotel without treating setup gaps as an all-clear. Property permissions still apply.
Multi-Property Operations starts in Portfolio, not a stack of separate logins or a generic franchise-control panel. The Pulse view brings accessible hotels into one list with operational signals and clear setup, billing, and module-availability states. Search and filter the list, open a hotel’s details, then enter its workspace for the actual work. Analytics offers supported operational comparisons with coverage context; it does not turn missing data into a healthy score.
Explore Portfolio as a hotel Admin or Owner: filter accessible properties, inspect module signals, and read analytics with coverage in mind.
Portfolio
Admin / Owner · accessible hotels
Inspect a hotel without treating setup gaps as an all-clear. Property permissions still apply.
Portfolio
Admin / Owner · accessible hotels
Next in the app: enter an available module in this hotel to follow through.
Inspect a hotel without treating setup gaps as an all-clear. Property permissions still apply.
Portfolio
Admin / Owner · accessible hotels
Read coverage with the result
Review the hotel selection, period, and coverage before comparing performance.
Inspect a hotel without treating setup gaps as an all-clear. Property permissions still apply.
An owner begins the morning with separate messages from each GM. One hotel has maintenance to review; another is still setting up a module. A spreadsheet makes both look like empty cells. Portfolio keeps attention and availability separate so the owner knows where to ask a question and where setup is the next step.
Review the portfolio, understand the exception, then work in the right hotel.
prioritize attention, inspect the hotel, then follow through
Every step ties to a real, connected feature.
Portfolio
Admin / Owner · accessible hotels
Inspect a hotel without treating setup gaps as an all-clear. Property permissions still apply.
For hotel Admins and Owners with access to more than one hotel. Each hotel’s available modules depend on its setup and subscription.
Daily Notes, task progress, maintenance work, and reminders on a dashboard each user can arrange around the work they handle in Hotel Central.
Create and assign work orders, switch between list and Kanban views, attach photos or videos, schedule preventative maintenance, and keep projects and equipment records alongside daily repairs.
An authorized admin creates the task, chooses an individual or department, and sets the priority and due details. The assignee updates its status through completion.
Record guest and stay details, claim or assign ownership, keep staff notes, update status, and review an editable apology draft before using it outside the module.
Portfolio is for active hotel Admin and Owner accounts with access to more than one hotel. Staff accounts are not eligible simply because they work at multiple properties. Platform administration is a separate area, not the hotel customer’s Portfolio.
No. The current eligibility rule is access to more than one hotel for an eligible Admin or Owner. A two-hotel operator can qualify; confirm account access and each hotel’s setup during onboarding.
Hotel cards show attention levels and supported module signals, including tasks, maintenance, housekeeping, daily notes, complaints, staff, inventory, and financial information where available. Search, attention filters, and sorting help narrow the review.
Portfolio distinguishes available modules from not-enabled, setup-incomplete, no-data, archived, and error states. A missing module or an unavailable reading should not be interpreted as zero work or an all-clear result.
Open a hotel’s details to inspect its signals, then enter an available module in that hotel’s workspace. Portfolio helps choose the follow-up; the property’s normal permissions and workflow still govern the work.
Portfolio includes an Analytics view for supported operational measures. Review the selected hotels, time range, and coverage alongside the results. Not every module supplies a comparable metric, and incomplete data is not a performance result.
No. The hotel Portfolio described here is not a brand-wide SOP publishing tool, a global report inbox, or a console for administering every property’s page access. It also does not promise automatic cross-property AI alerts.
No. Reservations, rates, folios, and core room inventory stay in your PMS. Each hotel keeps its own module availability and subscription requirements. Review the intended hotel access and rollout with Hotel Central before onboarding the group.