Hotel Central.
FeaturesMULTI-PROPERTY

Multi-Property / Franchise Operations

One tenant, many properties: branded SOPs, granular feature gates, portfolio-wide alerts.

Rolls up Franchise Management, Page Access Control, and Global Report Inbox into one multi-property surface.

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/franchises
43 open across portfolio
Bay
OK
Mtn
OK
Down
OK
Air
Out
Lake
OK
Riv
Out
Cap
OK
7
Properties
14
SOPs
43
Open
2
Out-of-spec

What this is.

Rolls up three super-admin surfaces a multi-property operator uses daily: Franchise Management (Hilton/Marriott/IHG brand SOP templates and franchise-spec compliance), Page Access Control (granular feature on/off per property), and Global Report Inbox (portfolio-wide alert aggregation).

Surfaces aggregated
  • Brand SOPs
  • Page access
  • Global inbox
  • Cross-property
  • Pattern detect
See it in motion

The portfolio, in motion.

Three looping previews of running multiple hotels from one console, a portfolio rollup, a property switcher, and a cross-property comparison that raises franchise-wide alerts.

Portfolio rollup
Portfolio · 3 hotelsLIVE
Harbor View——
Midtown——
Airport——
Rooms sold0
Blended occ0%
Portfolio rollupEach hotel reports its occupancy and rooms sold, then the portfolio band aggregates total rooms sold and blended occupancy across the group, the same numbers that feed Revenue Pulse.
Property switcher
Property switcherLIVE
AllHarbor ViewMidtown
Portfolio overview
Occupancy88%
ADR$214
Open tasks31
Property switcherFlip the active property and the snapshot below swaps to that hotel's occupancy, ADR, and open tasks, or zoom back out to the whole portfolio without leaving the page.
Cross-property compare
RevPAR · cross-propertyLIVE
Harbor View
$224
Midtown
$166
Airport
$132
Cross-property compareRevPAR bars rank every hotel side by side, then a franchise-wide alert raises on the property that's trailing, the same cross-hotel signal that flags a returning guest through Guest Misconduct (DNA).

Auto-playing previews

What it solves.

A 7-property operator today: 7 logins, 7 different feature configurations, no way to see the portfolio's open issues without bouncing between properties.

Seven properties, one inbox: every open issue across the portfolio in one feed.

1 inbox

seven properties, every open issue in one feed

In the flow.

Every step ties to a real, connected feature.

  1. 01
    Franchise admin configures brand SOPs once
  2. 02
    Pushes templates to every property
  3. 03
    Page Access toggles modules per property
  4. 04
    Global Inbox aggregates open issues portfolio-wide
  5. 05
    Patterns surface across properties via Haven

What you see.

Real numbers, real surface
/franchises
43 open across portfolio
Bay
OK
Mtn
OK
Down
OK
Air
Out
Lake
OK
Riv
Out
Cap
OK
7
Properties
14
SOPs
43
Open
2
Out-of-spec

HavenSurfaces cross-property pattern alerts (e.g. '3 properties had pool-spa out-of-range this week').

Where this fits.

Available for tenants with 3+ properties.

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Related capabilities.

Management
Resources Library

Cloud library for SOPs, training videos, vendor contacts, property maps, and emergency procedures.

Open
Front Desk
Smart Tasks

Auto-generated from Daily Notes, Guest Complaints, scheduled rules, and Haven extractions.

Open
Guest Experience
Guest Complaints

Structured complaint capture, resolution workflow, and audit-trail close. Haven triages and suggests compensation.

Open
Guest Experience
Incident Reports

Structured incident form with photo evidence, witness statements, timestamped timeline, and supervisor sign-off.

Open

See Multi-Property / Franchise Operations in action.

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