FeaturesMANAGEMENT

Resources Library

Every SOP, training video, and floor plan in the same surface where the work happens.

Cloud library for SOPs, training videos, vendor contacts, property maps, and emergency procedures.

/resources
87 documents
Fire-Evacuation SOP · Floor 3
Updated today · 4.2 MB · Acknowledgement required
  • Activate alarm at Pull Station 3-A
  • Phone 911 from front desk; cite address and access point
  • Sweep guest rooms 301–318; mark door with tape
  • Meet at muster point: Parking Lot B, NE corner
  • Account for staff and guests; report to incident commander
SignedAcknowledged by 14 of 16

What this is.

A central library of operational reference material (SOPs, training videos, vendor contact sheets, property maps, emergency procedures), tagged by role and department, surfaced in-context where the task happens, and acknowledgement-tracked for compliance.

Surfaces aggregated
  • SOPs
  • Training
  • Vendor contacts
  • Property maps
  • Acknowledged
See it in motion

The SOP library, in motion.

Three looping previews of how Resources keeps procedures findable, a browsable library of folders, instant search to the exact SOP, and a viewer that tracks who has acknowledged the latest version.

SOP library
LibraryAUTO
Front desk SOPs12
Check-in script v4VIP arrival flowRefund policy
Brand standards8
Check-in script v4VIP arrival flowRefund policy
Safety + compliance15
Check-in script v4VIP arrival flowRefund policy
SOP libraryFolder cards cascade into a tidy library and one opens to reveal the documents inside, turning the unnavigable shared drive into an organised home for every standard and checklist.
Search to SOP
Search5 HITS
Refund + chargeback policy
Late checkout procedure
Lost & found handling
Refund approval limits
Group billing SOP
Search to SOPA query types in and the document list narrows in real time to the exact procedure, the same retrieval that surfaces step-by-step guides like Maintenance Checklists.
Read receipts
ViewerLIVE
Check-in scriptUpdated v4
Acknowledged · 0/4
RATKMSDA
Read receiptsAn updated SOP stamps a new version and read-acknowledgements tick in from the team, giving managers an audit trail of who has reviewed the current procedure.

Auto-playing previews

What it solves.

The new housekeeper's training binder is in a drawer at the GM's desk. The fire-evacuation map hasn't been updated since 2019. Resources puts every reference where the work is, on mobile, always current.

Every procedure lives in the same surface where the task happens, always the right version.

94%

SOP acknowledgement, instead of a binder in the GM's drawer

In the flow.

Every step ties to a real, connected feature.

  1. 01
    Admin uploads or updates a resource
  2. 02
    Tagged by role and department
  3. 03
    Surfaces in-context where the task happens
  4. 04
    Staff opens on mobile, watches or reads
  5. 05
    Acknowledgement tracked for compliance

What you see.

Real numbers, real surface
/resources
87 documents
Fire-Evacuation SOP · Floor 3
Updated today · 4.2 MB · Acknowledgement required
  • Activate alarm at Pull Station 3-A
  • Phone 911 from front desk; cite address and access point
  • Sweep guest rooms 301–318; mark door with tape
  • Meet at muster point: Parking Lot B, NE corner
  • Account for staff and guests; report to incident commander
SignedAcknowledged by 14 of 16

Where this fits.

Included in every tier.

essentialsprofessionalhotelier

See Resources Library in action.

Or pick a different time.