Full-service onboarding

We onboard your hotel in person.

For high-performing hotels that want Hotel Central running at its fullest, our team travels to your property and does the work with you, configuring the platform, importing your data, and training every department on the ground.

Not a screen-share. Not a help-desk ticket. We don't leave until your team and your hotel are fully integrated.

How onboarding works
Deployment · on-siteIntegrated
The onboarding

How full-service onboarding actually happens

Four steps, planned before we travel and finished on the ground. You end with a hotel that is fully integrated, not a setup checklist.

01

Book an onboarding call

Tell us about your property, size, departments, current software, and what fully running looks like for you. The call is free and carries no commitment, and gives us what we need to plan a deployment.

02

We plan the deployment

We map your departments, data, and shift routines onto Hotel Central and build a deployment plan tailored to how your property actually operates, before anyone travels. You see the plan first.

03

Our team comes on site

We arrive at your property and do the work with you: configuring the platform, importing your data, and standing up every department's surface in person, not over a screen-share.

04

We train every department and don't leave until you're integrated

Front desk, housekeeping, maintenance, F&B, and management each get hands-on training on the live tool. Your operations are wired in and running before we go, you're handed a hotel already on Hotel Central, not a login and a PDF.

Deployment scheduleRemote · then on-site
What's included

What full-service onboarding covers

Four things, done on site with your team, until your hotel is running on Hotel Central at its fullest.

Our team travels to your hotel

On the ground at your property, start to finish, configuring the platform and importing your data in person, not over a screen-share.

Every department, trained in person

Front desk, housekeeping, maintenance, F&B, and management each get hands-on training on the live tool, with their own workflows already set up.

Operations wired in before we leave

Your workflows, data, and shift routines integrated into Hotel Central, so the platform reflects how your property actually runs, not a generic default.

Built for high-performing hotels

For properties that want Hotel Central running at its absolute fullest from day one, and would rather we do the work than do it themselves.

Coverage · every departmentComplete on site
Configured
Data imported
Staff trained
Front desk
Housekeeping
Maintenance
Food & beverage
Management

Five departments · fifteen surfaces · all stood up before we leave

Custom-priced to your property · Quoted after your onboarding call

Full-service onboarding

The questions operators ask first.

What on-site onboarding covers, who it's for, what it costs, and how long it takes.

Run the hotel.
Not the chaos.

White-Glove Onboarding Within 14 days for all Tiered Plans.