Incident Reports
Formal incident documentation (photo/video, witness, timeline) ready for insurance or audit.
Structured incident form with photo or video evidence, witness statements, timestamped timeline, and supervisor sign-off.
- ✓Time of incident logged with sworn-time timestamp
- ✓Photo/video evidence: pool deck, wet area, signage
- ✓Witness 1 statement: guest in Cabana 4
- ✓Witness 2 statement: pool attendant Reyes
- ✓Supervisor sign-off: D. Park, Operations
What this is.
Structured incident form (slip-and-fall, theft, medical, property damage) with photo or video evidence, witness statements, timestamped timeline, and supervisor sign-off. PDF export ready for insurance or legal.
- Media evidence
- Witnesses
- Timeline
- Supervisor sign
- PDF archive
The incident record, in motion.
Three looping previews of how Incident Reports build a defensible record, a structured form filing itself, photo evidence attaching, and the routing, escalation, and audit log that follow.
Auto-playing previews
What it solves.
A guest slips by the pool. The night auditor types a paragraph in Daily Notes. Six months later the lawsuit arrives and there's no usable record.
Six months from now, the lawsuit arrives, and the report is signed, timestamped, and backed by the media staff captured that day.
supervisor-signed, instead of a paragraph in the log
In the flow.
Every step ties to a real, connected feature.
- 01Incident occurs; on-shift staff opens report
- 02Witnesses, photo/video evidence, and timeline filled in
- 03Supervisor reviews and signs
- 04PDF generated and archived
- 05Linked to Guest Complaint if applicable→ Guest Complaints
What you see.
Real numbers, real surface- ✓Time of incident logged with sworn-time timestamp
- ✓Photo/video evidence: pool deck, wet area, signage
- ✓Witness 1 statement: guest in Cabana 4
- ✓Witness 2 statement: pool attendant Reyes
- ✓Supervisor sign-off: D. Park, Operations
Where this fits.
Included in Professional and Hotelier. Available as an add-on for $4/mo.
Related capabilities.
Structured complaint capture, resolution workflow, and audit-trail close. Haven triages and suggests compensation.
Auto-generated from Daily Notes, Guest Complaints, scheduled rules, and Haven extractions.
A searchable, threaded shift-handoff feed with text, photos, and short videos where the paper logbook used to sit.